Every order and purchase order on Elimu360 is tracked from the supplier's warehouse to the school gate, so schools, parents and suppliers always know where a delivery stands.
Suppliers record each shipment against an order with its carrier and tracking details, and update it as it moves — packed, dispatched, in transit and delivered.
Delivery to schools
Purchase orders carry the school's delivery address and notes, so tender awards turn straight into deliveries without re-keying details.
Order status for buyers
Shoppers and parents follow each order's status from their account, and schools see purchase orders move from sent to delivered.
Disputes and returns
If something arrives damaged or incomplete, buyers can raise a dispute on the order and the supplier responds in the same thread.
